Washington County Emergency Communications District E9-1-1

Saturday
July 31,2010

About 9-1-1 Response Employment Traditional Wireless VoIP	Response The 9-1-1 telephone number is for life and death emergencies primarily. The word response refers to any situation emergency or non emergency that you are in need of a response from any police, fire or medical agency. Since the District is a consolidated dispatch center the contact number for almost all the various agencies that serve Washington County. There are however some instances in which a 9-1-1 call is not neccessary. When you should call 9-1-1: If you witness a wreck, fight or suspicious activity. If you see a fire or potential for a fire to occur. If you need an amublance or rescue sqaud. If you need to speak to an Officer for advice in a possible law enforcement matter. If you need to make arrangements to have an officer stand by while you pick up personal items, belongings or drop off children. When you should not call 9-1-1: If your power is out and you DO NOT have an immediate medical emergency. If you need to know the time or the temperature. If you need to know a telephone number that is in the phone book. If your cable TV is out. If you need a new address for a new construction. At Washington County 9-1-1 we are dedicated to providing you with accurate and convenient access to the different Police, Fire or Medical agencies that operate within Washington County, Johnson City and Jonesborough. We dispatch for the Washington County Sherrif's Office, Washington County EMS, Johnson City Police Department, Johnson City Fire Department and the various County Fire Departments. The Jonesborough Police Department has their own police dispatcher we can transfer you to them if you have an emergency requiring police assistance within Jonesborough city limits. Why so Many Questions ???? When you call 911 it is our duty to get you the help that you need ASAP. If you call for a medical emergency it may seem like we are asking too many questions and not realizing your need for help. Often times however another dispatcher has help on the way while you are talking to 911. Dispatchers are trained to provide basic first aid instructions, pre-birth arrangements or CPR instructions over the phone. We can help! Also we ask questions to make sure that the help you need finds you. Detailed house descriptions, apartment or lot numbers, special instructions (such as come to the back door, doors are locked, etc) are vital to assisting us in meeting your need. And finally if a situation changes then responding units need to be updated accordingly. Asking questions can help us to better help you! Back

Response

The 9-1-1 telephone number is for life and death emergencies primarily. The word response refers to any situation emergency or non emergency that you are in need of a response from any police, fire or medical agency. Since the District is a consolidated dispatch center the contact number for almost all the various agencies that serve Washington County. There are however some instances in which a 9-1-1 call is not neccessary.

When you should call 9-1-1:

If you witness a wreck, fight or suspicious activity.
If you see a fire or potential for a fire to occur.
If you need an amublance or rescue sqaud.
If you need to speak to an Officer for advice in a possible law enforcement matter.
If you need to make arrangements to have an officer stand by while you pick up personal items, belongings or drop off children.

When you should not call 9-1-1:

If your power is out and you DO NOT have an immediate medical emergency.
If you need to know the time or the temperature.
If you need to know a telephone number that is in the phone book.
If your cable TV is out.
If you need a new address for a new construction.

At Washington County 9-1-1 we are dedicated to providing you with accurate and convenient access to the different Police, Fire or Medical agencies that operate within Washington County, Johnson City and Jonesborough. We dispatch for the Washington County Sherrif's Office, Washington County EMS, Johnson City Police Department, Johnson City Fire Department and the various County Fire Departments. The Jonesborough Police Department has their own police dispatcher we can transfer you to them if you have an emergency requiring police assistance within Jonesborough city limits.

Why so Many Questions ???? When you call 911 it is our duty to get you the help that you need ASAP. If you call for a medical emergency it may seem like we are asking too many questions and not realizing your need for help. Often times however another dispatcher has help on the way while you are talking to 911. Dispatchers are trained to provide basic first aid instructions, pre-birth arrangements or CPR instructions over the phone. We can help! Also we ask questions to make sure that the help you need finds you. Detailed house descriptions, apartment or lot numbers, special instructions (such as come to the back door, doors are locked, etc) are vital to assisting us in meeting your need. And finally if a situation changes then responding units need to be updated accordingly. Asking questions can help us to better help you!

Back